For ages 21+

deb999 Responsible Gaming — Your safety is our priority

Enjoy entertainment within your limits — deb999 is always by your side to help you build safe and healthy gaming habits.

Why is responsible gaming important?

Online gaming can be a great source of entertainment, but it only stays enjoyable when you play within your limits. deb999 believes that responsible gaming is not just a rule — it is a habit that keeps you happy and healthy in the long run.

We want every one of our users to play with enjoyment, but never let gaming harm the other important parts of life — family, work, health. On this page we will show you how to use deb999's various protective tools to ensure a safe gaming experience.

Important age restriction notice: deb999 is for those aged 21 and above only. Creating or using an account by minors is strictly prohibited. If a minor near you attempts to access this site, please notify our live chat support immediately.

Protective tools and features

deb999 provides multiple tools to keep your gaming experience safe. Use them and keep control in your own hands.

Deposit Limit

Set your own limit on how much you deposit per day, per week or per month. Once a limit is set it takes effect immediately, and increasing it requires a waiting period — which protects you from spending more in a moment of impulse.

Time-Out

If you feel you need a break for a few days, you can take a time-out for any period from 24 hours up to 30 days. During this time logging into your account or placing bets will not be possible, but all your information will remain safe.

Self-Exclusion

If you need a long-term break, use the self-exclusion option. Activating it will close your account for a set period or permanently. Making this decision is a sign of strength, not weakness.

Loss Limit

Set your own limit on how much you can lose within a given period. Once the loss limit is reached, betting will automatically stop, so you will not risk losing more in a moment of emotion.

Activity Report

You can view your betting history, deposit and withdrawal details, and overall gaming patterns at any time. Being aware of your own habits is the first step toward responsible gaming.

Minor Protection

Use parental control software on family devices to prevent anyone under 21 from accessing gaming sites. Always keep your account password secure.

Recognise the warning signs

Gaming can sometimes become a problem. If you notice the signs below, seek help promptly — it is a brave step.

  • Repeatedly playing to recover lost money and being stuck in the mindset of "I will win this time for sure."
  • Giving gaming more time and importance than family, friends or work.
  • Going beyond the budget set for gaming and playing with borrowed money.
  • Feeling unable to stop playing and experiencing restlessness or irritability when trying to stop.
  • Lying to family or close ones about gaming or hiding information from them.
  • Prioritising gaming over sleep, eating or other daily tasks.
  • Feeling stress or anxiety when thoughts of gaming come to mind.

Build safe gaming habits

Following a few simple rules will keep gaming enjoyable and controlled at all times.

Set a budget

Set a separate budget for gaming that will not put you in financial difficulty if you lose it. Never exceed that limit.

Set a time limit

Decide in advance how long you will play each day and set an alarm. When the time is up, close the game and focus on other things.

See it as entertainment

Gaming is not a way to earn money — it is entertainment. Winning is great, losing is normal — keep that mindset.

Take breaks

Instead of playing for a long stretch at a time, take breaks in between. Get up, walk around, have some tea — then decide whether to continue playing.

Talk to someone close to you

Let family and friends know about your gaming habits. Take their opinions and concerns seriously.

Do not play under the influence

Alcohol or substance use reduces your judgement. Avoid gaming when in that state.

Need help? We are here for you

If you feel gaming is having a negative impact on your life or someone close to you, the deb999 support team is always ready to help. Reach out to us — talk to us, there is nothing to be ashamed of.

24/7 Live Chat Support
Talk to our Bangla-speaking support team via live chat at any time. We are always ready to help with setting deposit limits, self-exclusion or time-out.
Email Support
[email protected] — let us know your issue by email and we will respond as quickly as possible.
Account Closure Request
If you want to permanently close your account, submit a request via live chat or email. We will take action immediately.
Professional Help
Seeking help from mental health professionals is highly effective in dealing with gaming addiction. Do not hesitate to visit your nearest healthcare centre or counsellor.

Common questions about responsible gaming

Find answers to common questions you may have here.

After logging into your account, go to Account Settings and look for the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. For any questions, get help via our 24/7 live chat.

Yes. When you apply for self-exclusion, you will be given the opportunity to withdraw any remaining balance in your account. For more details about the process, email [email protected] or contact us via live chat.

No. Once a time-out is activated, it is not possible to reactivate the account before the set period ends. This feature is intentionally designed this way so that you can take a genuine break during the pause.

Absolutely not. deb999 is strictly for those aged 21 and above only. Age is verified at registration and any suspicious account is investigated and closed. If there are minors in your home, it is recommended to use parental control software on your devices.

Once you reach your set loss limit, placing further bets will automatically be blocked. The system will send a notification, and the limit will reset once the specified period (daily/weekly/monthly) ends. You can reduce the limit at any time, but increasing it requires a waiting period.

In Bangladesh, the psychiatry departments of local hospitals, the National Institute of Mental Health (NIMH), and various counselling centres provide support for mental health and addiction issues. Talk to a doctor or counsellor you trust — seeking help is an act of courage.

Play with enjoyment,
stay with responsibility

May your gaming experience at deb999 always be safe, secure and enjoyable. View our FAQ to learn more or start playing right away.

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