deb999's Privacy Policy
The security of your personal information is our top priority. Read this policy to learn in detail how deb999 collects, uses, and keeps your information secure.
Introduction and Scope
deb999 ("we", "us", or "platform") is a trusted online gaming service provider. This Privacy Policy ("Policy") explains how we collect information about you while you use our website deb999.lat, how that information is used, whether it is shared with third parties, and what steps we take to protect your information.
By registering on our platform or using our services, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please stop using our services.
This Policy applies to all users who visit the deb999 website, create an account, play games, or use any of our services. Our platform is intended for individuals aged 21 and above only.
What Information We Collect
We collect various types of information to provide you with the best possible service. Details are described below.
Personally Identifiable Information
During the registration process we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID number (for KYC verification)
Financial Information
For transaction processing we collect:
- bKash / Nagad / Rocket account number
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction reference numbers
Usage Information
To improve your experience we collect:
- Game play history and statistics
- Preferred game categories
- Time spent active on the platform
- Bonus and promotion usage information
Technical Information
Information collected automatically:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Referral URL
Purpose of Use of Information
deb999 uses your personal information only for specific and legitimate purposes. We never use your information unnecessarily.
3.1 Service Operation and Improvement
We use your information to create and manage your account, provide gaming services, process financial transactions, and deliver customer support. This is the core foundation of service delivery.
3.2 Identity Verification and Security
As part of the KYC (Know Your Customer) process to prevent fraud and money laundering in the online gaming sector, we verify identities. This ensures the safety of all users on the platform. Information is also used to detect and prevent suspicious activity.
3.3 Age Verification and Responsible Gaming
Our platform is for individuals aged 21 and above only. Verifying age is our legal and ethical responsibility. We analyse your information to ensure responsible gaming and to identify potentially problematic playing patterns so that appropriate support can be provided.
3.4 Communications and Promotional Information
We use your email address to send important account-related information, security alerts, transaction confirmations, and (with your consent) promotional offers and bonus information. The option to opt out of promotional communications is available at any time.
3.5 Legal Compliance
We may use your information to comply with applicable laws and regulations, respond to lawful requests from government authorities, and resolve legal disputes.
Cookies and Tracking Technologies
deb999 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the proper functioning of the platform. They are used to maintain login sessions, verify security, and save your language preferences.
Analytical Cookies
These cookies are used to understand how users interact with our site. They help us improve the quality of our service.
Preference Cookies
These cookies are used to remember your preferences such as language, theme, and game settings. They provide a personalised experience.
Sharing Information with Third Parties
deb999 does not sell or rent your personal information. However, in certain circumstances we may share your information with third parties:
5.1 Service Providers
We share necessary information with trusted third parties who provide services on our behalf — such as payment processors (bKash, Nagad, Rocket), game software providers, and cybersecurity service providers. These parties are bound to use the information only in accordance with our instructions.
5.2 Legal Obligations
We may disclose information in response to a court order, a lawful request from a government or regulatory authority, or where required to comply with applicable law. In such cases we always provide only the minimum necessary information.
5.3 Business Transfers
In the event of a merger, acquisition, or transfer of part of the business, user information may be transferred as part of the assets. We will notify you in advance if such a change occurs.
5.4 With Your Consent
Before sharing information for any purpose other than those listed above, we will obtain your explicit consent.
Data Security Measures
deb999 uses industry-standard security technologies and practices to ensure the safety of your information.
SSL Encryption
Our entire platform is protected by SSL (Secure Sockets Layer) encryption. All communication between your browser and our servers remains encrypted, preventing any third party from intercepting your data.
Data Storage Security
Collected information is stored on secure servers. Sensitive data such as passwords is stored in hashed format and is never kept in directly readable form.
Access Control
Your personal information can only be accessed by authorised staff and only on a need-to-know basis for service delivery. All staff operate under strict confidentiality agreements.
Continuous Monitoring
Our systems are monitored 24/7 to detect suspicious activity. Any potential security breach is immediately reported to the response team.
Data Retention Period
We retain your information for as long as it is needed. When determining the retention period we consider the following:
7.1 Active Accounts
We retain all your information for as long as your account remains active. This information is essential for service delivery.
7.2 After Account Closure
Even after an account is closed or deleted, we may retain certain information for a specified period to meet legal obligations and resolve potential disputes. Once that period has passed, the information is securely deleted or anonymised.
7.3 Financial Records
Records of financial transactions are retained for an extended period in accordance with legal requirements. This is consistent with tax laws, anti-money-laundering regulations, and other financial regulations.
Your Rights
You have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. You can request a copy of your information by logging into your account or by contacting our support centre.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected. Ensuring accurate information is in the interest of both parties.
Right to Erasure
In certain circumstances you can request that your information be deleted. However, if legal obligations exist, it may not be possible to delete all information immediately.
Right to Object to Processing
You can object at any time to your information being used for marketing purposes. In that case we will immediately stop promotional communications.
To exercise these rights, contact our support team via live chat or send a request by email.
Protection of Minors
We do not intentionally collect information from anyone under the age of 21. Age verification is mandatory during the registration process. If we become aware that a minor has created an account on our platform, that account will be immediately closed and all associated information will be deleted.
If a guardian or parent suspects that their minor child is using our platform, please contact our support team immediately.
Changes to the Policy
deb999 may update this Privacy Policy from time to time. For significant changes we will notify you by email or through a notice on the platform.
Continued use of the platform after a policy change will be considered as your acceptance of the updated policy. We therefore advise you to visit this page regularly.
The date of each update will be noted at the top of the page as "Last Updated".
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, do not hesitate to get in touch with us.
For privacy-related complaints we will aim to respond within 7 business days.